Returns, Refunds & Exchanges

Thank you for shopping at Dotmewell.com!

Your happiness is our priority! If you're not completely satisfied within the first 30 days of your purchase, we're on hand to help with a refund or exchange. Just return the item unused, unopened, and in its original packaging, and we'll take care of the rest. Simple and stress-free!

• To start a return process we've made it easy! Just drop us a line at support@dotmewell.com , and we'll guide you through the quick process. We're here to help!

• Once we approve your return, you'll receive an email with simple instructions on how to send back your item. Please remember to reach out to us BEFORE sending anything back; this ensures your return is smoothly processed.

• As for the returning shipping costs, we ask that you take care of these. we sill not refund the cost of any paid shipping.

• Please note that original shipping fees are non-refundable.

• We will only accept returns exclusively to items purchased via dotmewell.com.

• Have any questions about returns? We're just an email away at support@dotmewell.com and ready to assist you!

Refunds:

As soon as your return is in our hands and inspected, we’ll drop you an email to confirm whether your refund has been approved. If it’s a yes, your refund will zip back to your original payment method in no time, minus the shipping cost. Do give your bank or credit card company a little wiggle room, though—it might take them 3-7 days to officially post your refund.

Damages and Issues:

Oops! If you spot any damage or if something isn’t quite right with your order, please let us know right away. We want to solve any issues with defective or incorrect items quickly. Just reach out to us at support@dotmewell.com and we’ll get everything sorted out. Got questions or need further assistance with your purchase? Don’t hesitate to contact us. We’re here to help every step of the way!

Exchanges:

Looking for an exchange? It’s easy! Send back the unused item you have, in its original packaging and in resellable consition. After we confirm your return, you can select your new item. If your new choice costs more, you’ll simply pay the difference along with shipping cost. This way, your perfect pick will be with you swiftly!