Shipping Policy
We offer ground and second day shipping.
You will be asked to select a shipping method at checkout.
All placed orders are processed and dispatched in 2 to 5 business days SUBJECT TO STOCK AVAILABILITY. WE TRY TO MAINTAIN stock information accurate, but Sometimes our stock plays hide and seek, and we may not have all your favorites on hand when you order. But don’t worry, we’ll ship what’s available right away and get in touch to see if you’d like to wait for the rest or prefer a speedy refund. Your choice, your convenience!
All orders placed during the weekend or on a public holiday will be processed on the next business day.
generally, domestic shipments are in transit for 4 - 11 days depending on delivery location. we ship out of miami, fl. If your order is taking a little longer than expected, give us a shout. We’ll check in with our shipping partner and sort it out swiftly!
We are sorry, but we do not ship to P.O. boxes.
Please note that we are unable to modify the delivery address once you have placed your order.
For International orders, the package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
We will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
For Returns, Refunds, and Exchanges, please read our return & refund policy for detailed information about our processes. Be sure we want you to be completely happy with your purchase.
You can always contact us for any question or concern at : support@dotmewell.com